2.1 Provisional Reservations
All provisional reservations are subject to the payment of a deposit
equal to 50% [ fifty percent ] of the quoted tour / accommodation / package
costs within 48 [ forty eight ] hours of the provisional reservation being
forwarded to the client.
All payments for deposits must be made either by bank transfer or cash
deposit in the designated bank account. Confirmation of proof of payment
must reach St. Lucia Central Reservations within 72 [ seventy two ] hours
of the provisional reservation being forwarded to the client. Failure to
submit proof of payment will lead to automatic cancellation of provisional
reservation subject to the following penalty fees deducted from any / all
payments that might have been made by the client :
Administration fee 0%
Deposit fees 25% [ twenty five
percent ] should proof of payment be submitted within 48 hours [ forty eight
hours ] after deadline.
50% [ fifty percent ] should proof of payment be submitted within 72
hours [ seventy two hours ] after deadline.
100% [ hundred percent ] should proof of payment be submitted within 96
hours [ ninety six hours ] after deadline.
2.2
Final Reservation
Confirmation
Final reservation confirmation will be issued to the client within 48
working hours [ forty eight working hours ] upon receipt of proof of payment
of deposit requirements provided that such proof of payment complies with
the provisions of 2.1 above.
All outstanding amounts are payable by the client within 96 hours [
ninety six hours ] from date of Final Confirmation being forwarded to the
client. Failure to comply will lead to cancellation of provisional
reservation subject to the penalty fees and time frames as in 2.1 above.
2.3
Cancellation of
Confirmed Reservation
Cancellations of confirmed reservations will be subject to the following
cancellation penalty fees :
25 % [ twenty five percent ] of payments received should notice of
cancellation be received more than 30 days [ thirty days ] prior to date of
occupation of accommodation or date of tour.
50% [ fifty percent ] of payments received should notice of cancellation
be received more than 14 days [ fourteen days ] but less than 30 days [
thirty days ] prior to date of occupation of accommodation or date of tour.
100% [ hundred percent ] of payments received should notice of
cancellation be received less than 14 days [ fourteen days ] prior to date
of occupation of accommodation or date of tour.
[ The management of St. Lucia Central Reservations reserves
the right to deviate from any penalty fees payable on grounds of proven
humanitarian grounds, which deviation shall be solely within the discretion
of the management of St. Lucia Central Reservations ]
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The Management of St.
Lucia Central Reservations accept no responsibility for the standard of
accommodation offered as establishments are mostly not subjected to
regulated classification standards and standards may be varied from time
to time by individual owners. Management will however endeavor to
comply with the request as submitted.
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The Management of St.
Lucia Central Reservations reserves the right to re-route and/or of
refusal for all requests for accommodation.
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